Privacy Policy

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Effective Date: [September 2020]


Mid-Ohio Foodbank places a high priority on protecting your privacy. This privacy policy was created in order to demonstrate Mid-Ohio Foodbank’s commitment to the privacy of our members and website users. This policy explains what types of information are collected by the Mid-Ohio Foodbank website,, and how that information is used.

What Personally Identifiable Information is Collected
We collect different types of information about our website visitors, including:

  • Contact Information: Mid-Ohio Foodbank members that register on our website and individuals that sign up to receive e-communications voluntarily provide us with contact information (such as name and email address). We may use this information for specific, limited purposes. You may always opt out of our emails or e-communications by clicking on the unsubscribe link in any such communication if you do not wish to receive our messages.
  • Location Information: We collect information about your location when you enter your zip code to find food resources in your community.
  • Payment Information: Your payment details may be collected in connection with any donations you make on the website.
  • Call and email records: If you call or email Mid-Ohio Foodbank, we may keep records of those conversations.
  • Website Interactions: We collect information about your interactions with our website, including what pages you visit.
  • Submitted Content: We collect any content you submit to our website, social media pages, or to us in person, including photos, videos, or other similar content.
  • IP Addresses: Mid-Ohio Foodbank uses your IP address to help diagnose problems with our server, to administer, and for statistical metrics used to track website visitor traffic.

How We Collect Your InformationWe may collect the information described above directly from you, from third parties we partner with, or through cookies or other automated means. These sources include:

  • From You: We collect information directly from you whenever you: make a donation; contact us with questions or comments; upload content to our website or social media pages; respond to a survey, or fill out any forms on our website or social media pages.
  • From Your Device or Browser: Certain information is automatically collected from your device or browser and analyzed when you visit our website or interact with our social media pages.
  • Third Parties: We work with third parties who provide services to us. These third parties share information they have collected with us. Your information may also be collected and processed by third parties who will process your information independently in accordance with their own privacy notices.
  • Social Media Platforms: You can learn more about how social media platforms collect and use your information by reviewing their privacy policies and settings.
  • Cookies: We use cookies to automatically collect information when you visit our website. Please see the section on Cookies, below, which describes how these cookies are used.

Cookies uses “cookies” to automatically collect information when you visit our website. We use cookies to help provide better services to you and for the purpose of facilitating and enhancing your communication and interaction with our website. Through the use of cookies, we may link information about your interactions with our website over time. Cookies are small text files with information stored on your computer or other device used for visits to our website. Cookies are used to make our website work more efficiently, and to provide us with information about how our website is used and which parts of our websites are most popular. You can block cookies by activating the setting on your browser that allows you to refuse all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we do not have any control.

How Your Information May Be Used
We use your personal information to provide you with personalized service; to send email alerts to you; to answer your requests; to process your donations; for research; to protect our website and website users from fraud, security threats, and other illegal or harmful activity; or to comply with legal obligations if we are under a duty to disclose or share your information. We may also use your information to track your visits to our website. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also lets us provide aggregate data about our website traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.

Who Your Information is Shared With We partner with third parties to assist with many aspects of our services. These third parties may provide services related to the purposes described in How Your Information May Be Used and we may share with them the types of information described in What Personally Identifiable Information Is Collected. We may also receive information collected by these third parties and combine it with the information we have collected. Your information may also be collected and processed by third parties, such as the payment providers you select, who will process your information independently in accordance with their own privacy policies. We will disclose information about you, including to government bodies or law enforcement agencies, when we believe it to be necessary for compliance with the law or to protect our website users, our website, or the public.

Email Privacy
Mid-Ohio Foodbank does not provide, sell, or rent email addresses to anyone outside the organization.

Your Privacy Choices

  • Emails and E-Communications: You may opt out of receiving emails and e-communications from us at any time by contacting us at or by clicking the unsubscribe link in any communication we send to you.
  • Cookies: You can block cookies by activating the setting on your browser that allows you to refuse cookies. Blocking cookies may prevent you from being able to access all or parts of our website.
  • Social Media: This policy does not cover the privacy and security practices of social media platforms on which Mid-Ohio Foodbank has social media pages. Please review the terms, policies, and settings of those social media platforms if you have questions about how they collect and use your data.

Children’s Guidelines

The Mid-Ohio Foodbank website and our social media pages are not fully or partially targeted toward children under the age of 13. If you are under 13, please do not attempt to register for services, make a donation, or send any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will make reasonable efforts to delete that information from our records. To request deletion of personal information relating to a child under 13, please email us at


We take steps to help protect the confidentiality and security of your personal information. Although we use measures to protect your personal information, in general, information transmitted through the Internet may not be completely secure.  Accordingly, we cannot guarantee the security of information provided over the Internet or stored in our databases. Your transmissions are, therefore, at your own risk.

External Links includes links to external websites. These links do not fall under the domain, and the Mid-Ohio Foodbank is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

Contact Us

If you have any questions or concerns regarding your personal information, you should contact us at

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms. If we make any material changes to our privacy policy, we will change the effective date at the top of this page.